BSR Group is committed to continuing to build a trusted and reputable brand in the marketplace. For our brands, we manage a consistent brand look and feel across all major online and offline platforms, including in-store activity. Our marketing material is inclusive but not limited to; Catalogues, TV, Radio, Sponsorships, Press Ads, Outdoor Marketing, Digital Marketing, Website Management, In-Store Merchandising, Gift Cards and Social Media.
Our qualified Marketing Department have years of experience creating and implementing successful marketing campaigns to help drive customer engagement and revenue for our members. BSR Group are responsible for all major national TV and radio campaigns, digital and social media, promotions and catalogue and point of sale materials.
At the heart of our commitment to customer satisfaction lies our dedicated Customer Experience Team. More than just a group of individuals, they are the friendly faces and empathetic voices that ensure your interactions with our brand are nothing short of exceptional.
Our Customer Experience Team comprises knowledgeable professionals who are experts in our products and services. They offer expert guidance, assisting you in making informed decisions tailored to your needs. Whether you have questions about our products, need assistance with troubleshooting, or require personalized recommendations, our team is here to help.
In the bustling tapestry of our community, BSR Group is equipped with the resources, experience, and talent to provide you with the guidance needed to be competitive, relevant and viable in your local market. We understand that every local market has its nuances and as such we work to together to develop a marketing strategy that resonates with your local market.
In the digital age, where convenience meets innovation, our eCommerce Team stands as the backbone of our online shopping experience. Comprising dedicated professionals with a passion for technology and customer satisfaction, they work tirelessly to create a seamless, user-friendly, and secure online platform tailored to your needs.
Our talented web designers and developers collaborate to craft visually appealing and intuitive online interfaces. They focus on user experience, ensuring that navigating our website is effortless and enjoyable. From streamlined product categories to simplified checkout processes, their expertise ensures that your online journey is smooth from start to finish.